About Orthodontic Insurance
Orthodontic insurance generally differs from regular dental insurance in that each insured individual usually has a lifetime maximum benefit. This benefit is paid as a percentage of the orthodontic fee (diagnostic records, initial fee, monthly payments, etc.) until the benefit maximum has been reached. Proof of prior benefits or additional coverage may be required, and is the responsibility of the insured party. Charges for lost or broken appliances are not always covered by insurance. Likewise, retention fees are not always covered.
It is in your best interest that you know what your insurance benefits are before treatment starts. For your convenience we will gladly assist you in submitting both predetermination and insurance claims. However, please be aware that our financial relationship is with our patients or their families and not with their respective insurance companies. We are responsible to our patients, and likewise our patients are responsible to us, insurance companies notwithstanding. Our professional services are rendered and charged directly to the patient or their family and they are responsible for payment of all fees incurred.
We will accept payments directly from Delta Dental. Such payments will be credited accordingly to your account. Benefits from all other insurance companies will be sent from the insurance company directly to you, the insured, as reimbursement for your payments to us. If your company requires verification of continuing treatment, you may send them a copy of your cancelled checks or cash receipts. If your insurance carrier provides a form for verification of continuing treatment, we will be glad to complete the signature portion.